Abstract

PERFORMANCE APPRAISAL AND EMPLOYEE PHARMACISTS’ MOTIVATION TO PRACTICE PHARMACEUTICAL CARE IN COMMUNITY PHARMACIES IN PORT HARCOURT, RIVERS STATE, NIGERIA

Alagala M. B.* and Bagbi B. M.

Abstract

This study investigates the relationship between performance appraisal and employee Pharmacists’ motivation to practice Pharmaceutical Care in Community Pharmacies in Port Harcourt. A cross-sectional quantitative study design was adopted in the study in Community Pharmacies in Port-Harcourt, South-South, Nigeria within the months of March to June, 2018. Employee Pharmacists were the respondents. A total number of 164 questionnaires which met the inclusion criteria of filling were used after adopting a purposive sampling technique. Descriptive and inferential statistics were used for analysis. Spearman rank correlation correlation was utilized in the analysis in the analysis to evaluate the strength of relationship between the independent and the dependent variables. The result showed a strong positive and significant relationship between performance appraisal and the extent of delivery of pharmaceutical care services with a correlation coefficient of +0.795 at p< 0.05. Also the extent to which various incentives motivate pharmacists to practice pharmaceutical care shows that salary increase, bonuses for achieving targets and promotion are the highest motivational factors with correlation coefficients of +0.812, +0.761 and +0.701 respectively. Performance appraisal of community pharmacists have shown to positively affect their motivation to practice pharmaceutical care as seen in other organizations where it has been employed for motivational purposes.

Keywords: Performance Appraisal, Pharmaceutical Care, Employee Motivation.